Refund policy

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

Wrong Products Or Issues

Please inspect your order upon reception and contact us immediately if you receive the wrong order so that we can evaluate the issue and make it right.

To return your product, you should contact us at contact@jalentv.com.

Exchanges

If you need to exchange please contact us at contact@jalentv.com.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Contact Us

Mail: contact@jalentv.com
Phone: +32 374 272 6275
Address: Rue de l’Avenir 317, 1080 Brussels, Belgium
Working Hours: Mon-Fri: 08:00-18.00

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